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Contact · TuOro

At TuOro, we are available to assist you with questions related to orders, Gold and Sterling Silver 925 jewelry, payments, returns, and general support.

🤝 Personalized Support

Our team is available to provide clear, professional, and secure assistance before, during, and after your purchase.

We normally respond within 24 business hours.

📧 Email

You may contact us regarding orders, products, payments, or general support.

contacto@joyeriatuoro.com

📱 Phone

Contact our customer support team directly.

⏰ Business Hours

Monday to Friday:
9:00 a.m. – 5:00 p.m.
(Florida Time)

Saturdays, Sundays, and Holidays: Closed

📍 Mailing Address

For correspondence or authorized returns:

TU ORO LLC
6305 Naples Blvd PMB 1264
Naples, FL 34109
United States

📦 Orders & Tracking

Check the status of your order using our official tracking page.

Track My Order

🛡 Authenticity Guarantee

Learn how TuOro guarantees the authenticity of its Gold and Sterling Silver 925 jewelry.

View Guarantee

Thank you for trusting TuOro. We are committed to providing clear, secure, and professional support.

TuOro · Atención al Cliente

Solicitud de Devolución

Completa este formulario para iniciar tu solicitud. Nuestro equipo revisará la información y te responderá en un plazo estimado de 24 horas hábiles desde soporte@joyeriatuoro.com.