Warranty

Guarantee of Authenticity and Quality – Tuoro Jewelry

At Tuoro Jewelry , we pride ourselves on offering authentic, high-quality jewelry. Every piece we sell is backed by our guarantee of authenticity, purity, and craftsmanship.

✔️ Authenticity of Gold

• Made of genuine 10K or 14K gold (according to product description)
• Gold certified and processed at UINU – United States
• We do not sell plated, dipped, or lower carat pieces.
• All jewelry has its official stamp engraved

🔍 Warranty for Manufacturing Defects

Our warranty covers:

• Visible factory defects
• Loose or poorly fixed stones, provided they are reported upon receipt

Important: The warranty does not cover damage due to use, drops, mistreatment, or natural wear and tear after delivery.

🚫 We Do Not Cover:

• Damage due to misuse, improper cleaning, or exposure to chemicals
• Loss of stones or parts due to wear or accidents
• Repairs or modifications made by third parties

📩 How to report a problem?

If you detect a manufacturing defect upon receiving your order:

1. Write to us at ventas@joyeriatuoro.com within 48 hours.
2. Include your order number, product photos, and a brief description.

Buy with confidence. At Tuoro Jewelry, authenticity and quality are guaranteed.