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Contact · TuOro®

At TuOro®, we are available to assist you with questions related to orders, Gold and 925 Sterling Silver jewelry, payments, returns, and general support.

🤝 Personalized Assistance

Our team is available to provide clear, professional, and secure assistance before, during, and after your purchase.

We normally respond within 24 business hours.

📧 Email

You can contact us with questions related to orders, products, payments, or general support.

contacto@joyeriatuoro.com

📱 Phone

Contact our customer service team directly.

⏰ Business Hours

Monday through Friday:
9:00 a.m. – 5:00 p.m.
(Eastern Time)

Saturdays, Sundays, and holidays: Closed

📍 Mailing Address

For correspondence or authorized returns:

TU ORO LLC
6305 Naples Blvd PMB 1264
Naples, FL 34109
United States

📦 Orders and Tracking

Check the status of your order using our official tracking page.

Track My Order

🛡 Authenticity Guarantee

Learn how TuOro® guarantees the authenticity of its Gold and 925 Sterling Silver jewelry.

View Our Guarantee

Thank you for trusting TuOro®. We are committed to providing clear, secure, and professional assistance.

TuOro · Atención al Cliente

Solicitud de Devolución

Completa este formulario para iniciar tu solicitud. Nuestro equipo revisará la información y te responderá en un plazo estimado de 24 horas hábiles desde soporte@joyeriatuoro.com.